Skip to main content

Managing Locations

Locations are a key component of most Allied Health businesses and all practice management software has the concept of Locations although they sometimes use a different name

Practice Management Software "Locations" are referred to
Nookal Location
Cliniko Business

When you first start your business you will typically have one location. As your business grows, more locations will be added. 

Types of Locations

In our experience we have seen locations created for the following reasons:

  • Legitimate additional clinic location (the most common)
  • 'Home Visit' and/or 'Telehealth' locations to seperate the out-of-clinic appointments
  • Seperation by profession (EG: exercise physio 'location' and physiotherapist 'location' in the same physical space) or by some other important business distinction like 'contractors' to seperate them from the employees for reporting reasons. 

Managing Locations in The BOS

Locations are not created in The BOS, they are created in your PMS

The BOS reads location data from your connected PMS (EG: Nookal or Cliniko) and keeps a reference to the locations it finds. Therefore if you want to add a new location or remove an existing one then you need to do this in your PMS and then The BOS will update after it detects the changes you have made (At least daily but often much sooner). 

Nookal requires you to specify each location an API key is for. If you create a new location you will need to use Nookal settings page to update the API key to "see" the new location.